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How we collect, use, and protect your information when you visit our website or book a party.
Last Updated: October 2026
When you use our website or book our services, we may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and event location details that you provide when making a reservation or contacting us.
Payment Information: Billing details required to process your booking, handled securely through our payment processing partners.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser type. This data is collected through cookies and similar technologies.
We use the information we collect for the following purposes:
To process and manage your bookings and reservations; to communicate with you about your events, including confirmations and chef arrival details; to respond to your inquiries and customer service requests; to send promotional communications (with your consent) about special offers and updates; to improve our website, services, and customer experience; and to comply with legal obligations and enforce our Terms and Conditions.
Terra Hibachi does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering our services — all of whom are contractually obligated to protect your data. We may also disclose information when required by law or to protect our rights, property, or safety.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our website uses Google Analytics, a web analytics service provided by Google, to understand how visitors use our site — for example, which pages are viewed, how long visitors stay, and which city pages are most popular. Google Analytics uses cookies to collect this information in aggregate, anonymous form; it does not identify you personally.
Analytics cookies are off by default. They are only activated if you click “Accept” on our cookie banner. If you decline, no analytics cookies are set. You can change your choice at any time: Cookie Settings. You can also control cookies through your browser settings, or opt out of Google Analytics entirely with Google’s opt-out browser add-on.
Our website may contain links to third-party websites (such as social media platforms) and integrate with third-party services (such as payment processors). These third parties have their own privacy policies, and we encourage you to review them. Terra Hibachi is not responsible for the privacy practices of third-party services.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
You have the right to access, correct, or delete your personal information. You may opt out of receiving promotional communications from us at any time by contacting us. To exercise any of these rights, please reach out using the contact information below.
If you have any questions or concerns about this Privacy Policy, please contact us:
Phone: (916) 215-3691
Email: [email protected]
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